Up to two guests are included in the price of each interview. If you’d like to add more, we charge a further $35 per guest to account for the increased complexity of scheduling, recording, and editing.

As soon as tomorrow!

Of course. An Artifact coordinator is standing by to help you think through how Artifact can help you capture whatever story you have in mind. Give us a call at 415-792-4001, chat with us here, or shoot us an email at [email protected] to get started.

You and people you invite to listen can add (unlimited!) photos and videos. And if you prefer, you can control permissions, blocking any listener from adding media.

If an interview is never scheduled for an Artifact episode, we refund 100% of your payment for that episode, no questions asked. If an interview is scheduled for an Artifact episode, we refund your payment for that episode minus a $35 cancellation fee. This fee compensates the interviewer for reserving time on their calendar, and covers the administrative costs of preparing the interview. Refund requests must be made to [email protected] within 180 days from purchase. Interviews must be completed within 365 days from purchase.

In your Artifact account, which you can access here. Each episode lives on a beautiful listening page, where you can add photos and share.

Absolutely — we make it very easy in your account.

We currently conduct interviews in English, Spanish, and French. We plan to support additional languages in the coming months. If you would like to purchase an Artifact in another language, please share that with us by emailing [email protected].

Remotely, either over the phone or on the computer.

Guests are free to reschedule up to 24 hours before an interview. If a guest reschedules within 24 hours, we charge a $20 fee — 100% of which goes to the interviewer, in order to compensate them for having reserved the time on their calendar. Interviews must be completed within 365 days from purchase.

Our interviewers are predominantly moonlighting journalists whose work has appeared everywhere from national publications to local airwaves. Others come from the fields of comedy and entertainment. If you have specific questions or topics you’d like us to discuss, you’ll be invited to provide as much guidance as you like after purchasing your Artifact.

Of course. We offer three levels of security, from password-protected to entirely public.

Artifact is a three-year-old, fast-growing company, so we totally understand where this question comes from! In the event that Artifact is sold, and upon informing you over email, we will provide you with 365 days (one full year!) to download your Artifacts for safe keeping to your computer, phone or cloud storage provider (e.g., Google Drive/Photos, iCloud/Apple Photos, Dropbox, etc.).

You own your Artifact, full stop. Furthermore, we never sell your data.

Sure. You'll be able to download the audio after your Artifact is delivered.

Yes. Artifact integrates with any of the major cloud storage systems.

An Artifact interview feels like a conversation with an old friend — someone who wants to hear what you have to say about a subject you know intimately and is great at asking questions and giving you prompts to help you do just that.

Your Artifacts are stored on the industry-leading secure cloud storage architecture of Amazon Web Services.

When you schedule your interview, you'll answer a few basic pre-interview questions. It can also be helpful to look through some photos from the period of time you'll be speaking about. Otherwise, find a quiet spot with good WIFI or telephone signal. Then, just relax — you're about to have a lot of fun!

When inviting guests, you’ll have the opportunity to assign a “helper” who will take care of scheduling the guest’s interviews. The “helper” can be you or anyone else with an email address. This is a great way to get less tech-savvy folks or children set up with Artifact!

We edit each interview down from roughly 30 minutes to roughly 20, fixing any awkward pauses, coughing fits, or instances where someone might have stumbled over a phrase to ensure that every guest sounds like sharpest version of themselves. Then, during the polish, an audio engineer adjusts each track to make sure it sounds as good as possible, and adds music to the intro and outro.